Frequently Asked Questions
What regions do you cover?
We primarily cover Mallorca and the Balearic Islands, focusing on luxury villas and fincas. Specific inquiries for other locations can be discussed.
What types of properties do you manage?
Our expertise lies in the care of high-end villas, luxury fincas, and exclusive estates. We tailor our services to the unique needs of each property.
How do you ensure property security?
We implement comprehensive security protocols, including regular property checks, coordination with local security firms if requested, and management of existing security systems. Discretion and vigilance are paramount.
What specific services are included in 'Villa & Estate Management'?
Our Villa & Estate Management service is comprehensive, including regular property inspections (interior and exterior), preventative maintenance scheduling, utility management, mail collection, emergency response coordination, and detailed monthly reporting with photographic updates. We tailor the specifics to your property's needs.
How do you handle urgent issues or emergencies at the property?
We provide a dedicated contact for urgent issues and have a network of trusted local contractors (plumbers, electricians, etc.) for rapid response. For critical emergencies, we will also coordinate with local authorities if necessary, ensuring your property is secured and issues are addressed promptly.
Can you customize services if I have specific needs not listed?
Absolutely. We pride ourselves on offering bespoke property care solutions. We encourage you to discuss any specific requirements you have, and we will do our best to accommodate them within our service framework.